Welcome to our website! As we have the ability to list over one million items on our website (our selection changes all of the time), it is not feasible for a company our size to record and playback the descriptions on every item on our website. However, if you have a disability we are here to help you. Please call our disability services phone line at (315) 331-2782 during regular business hours and one of our kind and friendly personal shoppers will help you navigate through our website, help conduct advanced searches, help you choose the item you are looking for with the specifications you are seeking, read you the specifications of any item and consult with you about the products themselves. There is no charge for the help of this personal shopper for anyone with a disability. Finally, your personal shopper will explain our Privacy Policy and Terms of Service, and help you place an order if you so desire.
Keith in service and Marcus who actually worked on my Whirlpool ice maker, made this experience pain free. Phone call to set up appointment was direct and I knew what to expect $ wise. I remodeled my kitchen in 2015 and bought all my Whirlpool Appliances at this great family owned store. I highly recommend their sales and service!
Terry Ogden Gilbert - Google Review
I recently purchased a dryer and so far I love it! John and Tristan were punctual and communicated well. They were personable as well, which is always nice!
Aleia Nicole - Facebook Review
Ruffalos has always been professional and reliable in both sales and service. Service calls are scheduled promptly as possible with emergencies taking priority. In particular, Nick S. has been great about responding to dishwasher issues, explaining the problem, and following up quickly. We appreciate having Ruffalos in Newark!
Susan VanTyle - Google Review
Thanks to employees JohnCostello and Marcus of Ruffalo’s! Very professional, helpful, and hard working delivery and set up. This is our third set of appliances from Ruffalo and we are happy we purchased from them again.
Another reason to buy local?
Appreciation! We just received a handwritten note of thanks for purchasing appliances! SHOP RUFFALO!
Frances Knitter - Google Review
They called to confirm that Marcus would be here between 10:30 - 11 and he was right on time. I very much appreciate a business that has such a short window for arrival. Marcus was very professional, polite and answered all my questions. He also had the job completed in a half hour. Bonus.. Thank you again. Will definitely call back.
Amy Wahl - Google Review
Ruffalo Appliance has been nothing but helpful, courteous and provided exceptional service. It is nice to actually talk to a person when you call for help. Highly recommend Ruffalo for your appliance needs. Small business that cares!
Stephanie Siblosky - Google Review
We already knew we wanted a Speed Queen washer and Donna was very knowledgeable and guided us to our decision on the model. Ryan and John (maybe Josh) were awesome with the delivery and setup. Very professional and respectful! [I would have been comfortable with only my wife at home during this delivery!]
Thank you Ruffalo Appliance!
Jason Stevens - Google Review