Skip disability assistance statement.

Welcome to our website! As we have the ability to list over one million items on our website (our selection changes all of the time), it is not feasible for a company our size to record and playback the descriptions on every item on our website. However, if you have a disability we are here to help you. Please call our disability services phone line at (315) 331-2782 during regular business hours and one of our kind and friendly personal shoppers will help you navigate through our website, help conduct advanced searches, help you choose the item you are looking for with the specifications you are seeking, read you the specifications of any item and consult with you about the products themselves. There is no charge for the help of this personal shopper for anyone with a disability. Finally, your personal shopper will explain our Privacy Policy and Terms of Service, and help you place an order if you so desire.

(315) 331-2782

Vision:

To bring long-lasting, top quality products and admirable customer service to a community that deserves individualized attention, convenience, and caring service from a family-oriented business.

Mission:

To provide customers with the positive personal experience of a small-town family business that cares about them as much as they do about their community.

Our Story:

Ruffalo Enterprises LLC started back in 1963 with two brothers Skip and Buddy Ruffalo. It was first named Ruffalo Repair Service and later evolved into a complete all brands appliance service. In 1983 Skip Ruffalo opened up a small Maytag dealership. Soon come his young nephew Mitch Ruffalo to help out the family business. In 1988 Mitch joined the business full time. After the unfortunate loss of his beloved uncle Skip, Mitch took full ownership of the business and on June 1st 1989, officially became the owner of now Ruffalo Enterprises LLC. The business has evolved into a multi brand appliance sales and service business.

Mitch is proud to have had both of his parents working with him in the business. His mom began working in the business in 1990 and his father rejoined the business in 1995. They have since retired. For many years Mitch and his father were the two guys delivering and installing your appliances. Keith Ross has been a fixture of the business from the beginning. With over 25 years of appliance service training and experience he has been the pillar of Ruffalo's service. The business has now grown to 20 employees and has branched out to include many services. Some of these services include plumbing, heating and air conditioning, drain cleaning, and duct cleaning. Mitch is proud of his family and wonderful team of employees and continues to strive to give the best customer service and value while looking to continually improve.