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Welcome to our website! As we have the ability to list over one million items on our website (our selection changes all of the time), it is not feasible for a company our size to record and playback the descriptions on every item on our website. However, if you have a disability we are here to help you. Please call our disability services phone line at (315) 331-2782 during regular business hours and one of our kind and friendly personal shoppers will help you navigate through our website, help conduct advanced searches, help you choose the item you are looking for with the specifications you are seeking, read you the specifications of any item and consult with you about the products themselves. There is no charge for the help of this personal shopper for anyone with a disability. Finally, your personal shopper will explain our Privacy Policy and Terms of Service, and help you place an order if you so desire.

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Google Icon Joanne M 8/9/2023

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The Ruffalo Appliance customer service experience gets an A+ from our family every step of the way. My phone calls were always promptly, professionally and helpfully returned. Voice mails were left updating me on the progress of my repair. The team coming to my house called ahead, as promised, every time. They showed up in the agreed upon window. They were helpful, courteous, and polite in my home. I trusted the team and their expertise. I will use Ruffalo for all my appliance repair needs and you should too.

Google Icon Rosemary Fishback 8/7/2023

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Delivery guys were very polite and helpful during install. Took the time to explain basic operations of the stove. Would recommend them to my friends.

Google Icon Georgie Arno 7/27/2023

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Hit EVERY SINGLE customer service points right on the head! EVERY SINGLE ONE!

Google Icon john Brennan 7/26/2023

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Already a Ruffalo Appliance customer? If we've had the pleasure of you working with you already, we'd appreciate if you would take a moment to look us up on your favorite review site and tell us about your experience with Ruffalo Appliance.

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