Skip disability assistance statement.

Welcome to our website! As we have the ability to list over one million items on our website (our selection changes all of the time), it is not feasible for a company our size to record and playback the descriptions on every item on our website. However, if you have a disability we are here to help you. Please call our disability services phone line at (315) 331-2782 during regular business hours and one of our kind and friendly personal shoppers will help you navigate through our website, help conduct advanced searches, help you choose the item you are looking for with the specifications you are seeking, read you the specifications of any item and consult with you about the products themselves. There is no charge for the help of this personal shopper for anyone with a disability. Finally, your personal shopper will explain our Privacy Policy and Terms of Service, and help you place an order if you so desire.

Service

At Ruffalo Appliances (also known as Ruffalo Enterprises, due to the various services we have to offer), we have a great repair center. Our customers know they have someone to call when an appliance needs maintenance and/or repair. We provide factory-authorized warranty and out of warranty service on most major brands we sell. Our seasoned staff of technicians are factory trained and re-trained in providing the ultimate, timely and up-to-date service to our customers, 6 days a week.

  • • We service all appliances excluding Samsung and LG.
  • • Drop off service available for all repairs on appliances excluding Samsung and LG. ($50.00 deposit required.)
  • • In home superior customer service calls available Monday thru Friday.
  • • We can help obtain parts necessary for the do-it-yourself customers with the Model number of the appliance you are repairing. (electrical parts are non-refundable)
  • • Typical part requests have a 24-48 turn around. (if in stock)
  • • We have over 30 years of combined experience in appliance repairs and service.
  • We do not use contractors, we service everything we sell.
  • • We offer all-inclusive extended warranties for a reasonable price.
  • • We offer free delivery on all of our appliance sales.
  • • We offer free removal of old appliance with the purchase of a new one.
  • • We offer quality installation of built-in appliances at reasonable prices.
  • Our Lagana company provides plumbing, heating and air quality services as well!
  • We also offer water purification systems and water treatment.
  • • All of our service is backed by a 30 day guarantee!